Shipping
Delivery of the ordered material is guaranteed for the following payment methods:
Paypal
Credit cards
Deliveries are handled by express courier. Orders are processed the same day if received before 1:00 p.m. or generally the next day if received after this time. All shipments are automatically trackable, via the email that the customer will receive once the order has been processed.
Shipping costs
Shipping costs comply with the following courier rates:
ITALY:
Free for orders over 50 euros
€9.99 for orders under 50 euros
More information about delivery
Upon arrival at the destination, the courier may request a signature for delivery. If the person signing is different from the customer whose name appears on the delivery address, the latter remains jointly responsible for the package and all costs associated with it.
Before signing the courier receipt, please carefully check the package and, if it appears damaged in any way, write the words "damaged" or "subject to inspection" next to your signature. If the goods inside the package have also suffered damage, inform us within 24 hours of receiving the package and we will collect and deliver the new one at the same time.
It may happen that the delivery is delayed due to force majeure, RSO srls does not assume responsibility for such delays, if due to situations that occur after the package has left our warehouse.
If the courier does not find anyone at the delivery address, they will leave a message with instructions so that you can contact them directly.