Privacy policy
PRIVACY POLICY
Welcome to our e-commerce site (hereinafter “the site”).
For RSO SRLS your privacy and the security of your personal data are very important, for this reason we collect and manage your personal data with the utmost care and adopt specific measures to keep them safe, in accordance with the provisions of the General Data Protection Regulation (EU 679/2016 – hereinafter GDPR).
DATA CONTROLLER
The data controller is RSO SRLS with headquarters in via Duca degli Abruzzi 180, Catania (CT). For any clarification, question or need related to your privacy and the processing of your personal data you can contact us at any time by sending a request to rso@rsoitalia.it.
TYPE OF DATA PROCESSED
Data provided by the user
The personal data that RSO SRLS processes are those that the user provides optionally, voluntarily and explicitly by filling in the forms on the site. Specific summary information will be progressively reported or displayed at the bottom of the various data collection forms on the pages of the site.
- When creating your profile we offer you the possibility to use the following services:
- My Orders: Track the shipment of your orders, exchange or return items that are not right for you and view your order history.
- My Data: Manage your registration data.
- My Addresses: Save or edit your addresses to always have them at hand and complete your purchases faster.
- My Cards: Save or change the cards you use for your purchases and complete your orders quickly and always safely.
Browsing data
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data and information whose transmission is implicit in the use of Internet communication protocols and which could allow, through processing and association with data held by third parties, to identify users. This category of data includes IP addresses or domain names of computers used by users who connect to the site, URI (Uniform Resource Identifier) addresses of requested resources, time of request, status code of the response given by the server (error, successful, etc.) etc. These data are used only to obtain anonymous statistical information on the use of the site and are deleted immediately after processing, except for the need to use them to ascertain any computer crimes committed against the site.
TREATMENT METHODS
In relation to all the activities indicated above, we will process your personal data mainly through IT and electronic tools; the tools we use guarantee high security standards, in full compliance with the current legislation on the matter.
DATA COMMUNICATION
Your personal data is processed by duly trained personnel of RSO SRLS as Data Controller. For organizational and functional needs related to the provision of services on the Site, furthermore, your data may be processed by our suppliers, including banking operators, internet providers, companies specialized in IT and telematic services; couriers; companies that carry out marketing activities; companies specialized in market research and data processing.
Your data may be transmitted to the police and to judicial and administrative authorities, in accordance with the law, for the detection and prosecution of crimes, the prevention and protection from threats to public safety, and/or to allow RSO SRLS to ascertain, exercise or defend a right in court, as well as for other reasons related to the protection of the rights and freedoms of others.
OPTIONAL PROVISION OF DATA
Apart from what is specified for navigation data, the user is free to provide his/her personal data. However, failure to provide them may make it impossible to obtain what is requested.
STORAGE PERIODS
We store your personal data for a limited period of time that depends on the purpose for which they were collected, at the end of which your personal data will be deleted or otherwise rendered anonymous in an irreversible way. The storage period is different depending on the purpose of the processing and is reported in the summary information displayed or reported at the bottom of the data collection forms.
RIGHTS OF INTERESTED PARTIES
The legislation on the protection of personal data expressly provides for certain rights for the subjects to whom the data refers (so-called interested party). In particular, pursuant to articles 15 to 22 of Regulation (EU) 2016/679, each interested party has the right to obtain confirmation of the existence or otherwise of data concerning him/her, to obtain an indication of the origin and the purposes and methods of processing, the updating, rectification, integration of the data as well as their cancellation if processed in violation of the law or if one of the reasons specified in article 17 of Regulation (EU) 2016/679 exists.
If you believe that the processing of your personal data has been carried out in an illegitimate manner, you can file a complaint with one of the supervisory authorities responsible for compliance with the rules on personal data protection. In Italy, the complaint can be filed with the Garante per la Protezione dei Dati Personali (http://www.garanteprivacy.it/).
CHANGES TO THIS POLICY
The constant evolution of our services may lead to changes in the characteristics of the processing of your personal data described here. Consequently, this privacy policy may undergo changes and additions over time, which may also be necessary in reference to new regulatory interventions regarding the protection of personal data.
We therefore invite you to periodically check the contents: where possible, we will try to inform you promptly of the changes made and their consequences.
The updated version of the privacy policy, in any case, will be published on this page, with an indication of the date of its last update.
REGULATORY REFERENCES
Directive 2002/58/EC – concerning the “processing of personal data and the protection of privacy in the electronic communications sector”.
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
COOKIES
We use cookies to ensure the proper functioning of our site, personalize content, provide a correct browsing experience and analyze traffic on our site.
This document provides detailed information on the use of cookies and their types, how they are used on our site and how they are managed.
Cookies on the site are disabled until they are accepted.
Cookies are computer files or partial data that are stored on your computer (or other devices enabled for navigation such as smartphones and tablets) when you visit a site. Normally a cookie contains the name of the site from which it comes, the 'duration' (how long it remains stored on the device), and a value that is usually a unique number generated randomly.
TYPES OF COOKIES
Technical or functional cookies
Technical or functional cookies help make a website usable by enabling basic functions such as page navigation and access to secure areas of the site. This type of cookie ensures that certain parts of the website work properly and that user preferences remain known. This way, you do not have to repeatedly enter the same information when visiting our website. We can place these cookies without your consent.
The website cannot function properly without these cookies.
Analytical cookies
Analytical cookies help website owners understand how visitors interact with sites by collecting and reporting information anonymously. Since statistics are tracked anonymously, no permission is requested for their inclusion.
Marketing / profiling cookies
Marketing/profiling cookies are cookies or any other form of local storage, used to display advertising or to track the user on this website or on different websites for marketing purposes. The purpose is to display ads relevant to the interests of the individual and possibly send advertising messages or content in line with the preferences expressed by the user while browsing the web. These cookies are provided through the site by third parties and require the user's consent to be installed.
COOKIES USED BY THE SITE
Below is the updated list of cookies used by the site.
Necessary cookies |
Performance Cookies |
Preference cookies |
Marketing cookies |
- cart_currency - shopify_pay_redirect - secure_customer_sig - _shopify_sa_t - _shopify_sa_p - _tracking_consent - _orig_referrer - _landing_page - shopifyChatData - _ttp - _pin_unauth - _tt_enable_cookie |
- ga-audiences - _uetvid - _uetsid - _uetvid_exp - _uetsid_exp - _clck - CLID - _clsk - MUID - MR - _ga_# - _gat - _gid - #collect - v3 - c.gif - SM |
- _fbp - _gcl_au - ANONCHK - _shopify_s - _shopify_y - _pinterest_ct_ua - _loves - fsb_payload - _cltk - tt_pixel_session_index - localization - amEventSid_recordTime - is_eu |
- _cmp_a - lidc - UserMatchHistory - test_cookie - IDE - bcookie - bscookie - AnalyticsSyncHistory - amEventSid - lastExternalReferrerTime - tt_sessionId - 419058fsb_excluded_products - frcp_wishlist - bugsnag-anonymous-id - aftership_reviews_fcb3a2c421b7470e9e3253f3e38d44cd_connected - fsb_previous_pathname - lastExternalReferrer - 419058fsb_incurred_fee_products - tt_appInfo - fsb_total_price_419058 - 419058fsb_target_products_type - ar_debug |
Social Plug-In
This website contains plug-ins of the main social networks (Facebook, Instagram) recognizable by their respective logos, to allow the user to share pages or news or view videos uploaded from our site. We inform you that by clicking on one of the logos mentioned above, your personal data may also be known by the companies managing the aforementioned social networks and RSO SRLS may display some information always of a public nature on your social profile.
The collection and use of information by these third parties are governed by their respective privacy policies, to which we ask you to refer at the following links:
Facebook https://www.facebook.com/about/privacy/ (cookie information link https://www.facebook.com/help/cookies/)
Instagram http://instagram.com/legal/privacy/ (cookie information link https://www.instagram.com/legal/cookies/ )
FACEBOOK PIXELS
This site collects data through Facebook pixel. For more information on how it works, please refer to the link below: https://www.facebook.com/business/learn/facebook-ads-pixel.